- LOWEST GUARANTEED PRICE WITH PRICE MATCH:
TAQTIK HEALTH runs promotions that are cheaper than going directly to a hospital, so we can always get you the best price. We will guarantee to match or beat any price for a comparative service, just send us the price and we will match it.
- PROVIDER NEUTRALITY :
While TAQTIK HEALTH works with top specialists, we do not align with one preferred hospital but have a global inventory of top specialists and hospitals you can select from. Only from years of hands-on experience and based on our client feedback, do we know which providers are the best for international patients.
If you book on your own, be aware that a hospital can only promote their own surgeons, specialists, and services, and has little external knowledge, or data on other hospitals often in the same city, state or country.
- NO-FUSS PAYMENTS & REFUNDS
TAQTIK HEALTH takes responsibility in making sure your payment is there when you arrive, making sure you do not have to worry about wire-transfers, credit card issues, or traveling with cash. In the case of a cancellation or refund, any deposits are credited immediately, leaving you back with your money, quickly!
If you book on your own, be aware that receiving credits, reimbursements, or payments directly back from complex hospital departments or international clinics, can often take weeks to months.
- HEALTH PRIVACY & CONFIDENTIALITY
We have a state-of-the-art IT infrastructure that complies with global privacy laws. Our system is a collaboration of multiple technology partners that ensure complete client privacy from the moment of inquiry to follow up support. The system is designed to comply with HIPAA (USA), ATIP (Canada), NPP (Australia), HIPC (New Zealand), NHS (United Kingdom, and HST (South Africa), but is adaptable to suit the privacy requirement of all countries.
Never allow your medical information to be transferred over the public internet and do not upload photos or medical data unless you know the form is HIPAA compliant.
- OWNERSHIP OF MEDICAL RECORDS
From the moment of first engagement, we keep all your data for up to 10 years following surgery. Your health information is secure and can be accessed or removed at any time based on your personal need and preference.
Prosthesis and implant recalls do happen. If you book on your own, requesting access to your personal medical information obtained before, during, and after a hospital/medical procedure in another country can be delayed, or incur additional costs. Staff or personnel often move around, making it difficult and challenging to find out what implants you had inserted several years ago.
- LOGISTICS – FREE PATIENT SERVICES (SOURCE & DESTINATION)
Medical Travel is a complex arrangement with many moving parts and we prepare you for all of them. TAQTIK HEALTH arranges your surgery, and we make sure the hospital and our concierge team provide you with a smooth and stress-free experience. Only through years of experience have we learned to do this exceptionally well.
Be prepared though: delays in scheduling can happen.
Consider the following local and cultural difficulties and challenges, if you choose to make your own direct arrangements with the hospital.
- Your Surgery Date – What happens if for some reason you can’t make it, like you’ve missed your plane? TAQTIK/TAQTIK HEALTH has long-term hospital relationships that allow us to find alternative, and last-minute vacancies in these situations. THIS IS A FREE SERVICE.
- Transfers/local Transport – TAQTIK HEALTH arranges all your appointments and picks you up, and despite local traffic conditions we will get you there on time. THIS IS A FREE SERVICE.
If you book directly with a hospital, unless special arrangements have been made, you will be responsible for making your own way to the hospital. This may be up to six trips to the hospital during your stay. Traffic and congestion in many large cities can delay you by hours making you miss these appointments. Missing an appointment will require you to return or wait for the next time your surgeon is available.
- Frequent Appointment Changes –Be aware that appointment times change frequently, and are often set for the morning or afternoon. Our local team keeps in touch with the hospital to make sure everything is running on time. You can relax and enjoy your surroundings, instead of waiting in a hospital or doctor’s office. THIS IS A FREE SERVICE.
If you book directly with a hospital, you’ll find that some surgeons are also on call to deal with local emergencies and you won’t know until you get to your appointment. You can often find yourself sitting and waiting for hours before you will be able to see the surgeon.
- Post- Surgery Support–TAQTIK HEALTH provides dedicated service managers (Nurses) in each destination for daily follow-ups. Hospitals address medical issues but do not deal with anxiety, and emotions following surgery. Our team is experienced and dedicated to acting as your advocate for medical issues, along with welcoming your feelings or concerns following surgery. THIS IS A FREE SERVICE.
If you book on your own, you will be responsible for keeping in touch with the hospital following surgery and will have to manage your own post-recovery schedule for consultations, etc. This can be difficult if you are staying far from the hospital and aren’t feeling well.
- Arriving Home - TAQTIK HEALTH maintains our relationships with our surgeons and we make sure you have continual communication if and when you need it. Since we handle your booking from end to end, we have all your information, immediately available if needed. If you have any concerns following your return home, simply let us know and we will log a case number with the hospital and be your advocate. At each stage in the process, we work together with you, and your service provider to provide great outcomes. THIS IS A FREE SERVICE.
If you book on your own, what happens when you return home and you have questions or concerns? Communicating with your international hospital is often very difficult. Surgeons are busy, staff routinely change, and there are often only a few International coordinators that speak English. If you book directly with a hospital and need follow-up care, it may be difficult to locate the surgeon as they often change hospitals, or even countries.
- FLEXIBLE ACCOMMODATION OPTIONS
TAQTIK HEALTH offers a range of preferred accommodation options that cater specifically to medical patients. Once you are discharged, we focus on making sure your comfort is a priority, with spacious rooms designed with additional features like fridges (ice-packs), large showers, and a good selection of fresh food to ensure optimal recovery. All our preferred accommodation is reasonably priced and in close proximity to the hospitals. THIS IS A FREE SERVICE.
If you book on your own, you’ll find hospitals generally do not provide additional services or accommodation options.
- CAREPLUS POLICY – POST CARE SUPPORT
Our Client Services Team lives where you live. That means we are here to assist you when you return home. If for some reason you are concerned about your healing or unhappy with the outcome, we will act as your patient advocate to seek a mutually agreeable positive outcome with our designated hospital contacts. This will save you unlimited time, effort, and possible frustration in navigating complex hospital policy and procedures. THIS IS A FREE SERVICE.
If you book on your own, once you return home, and you have any post care support questions or issues you will be required to manage your own post-care support with international hospitals.